At Kudos Legal Ltd we are committed to providing a high quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have any concerns about our service, our work or our charges, you should discuss these first with the person who has day-to-day control of your matter. If this person cannot satisfactorily address your concerns and you wish to make a complaint, please send a letter or email to us detailing your concerns.
Our designated complaints handler is Yasin Bagas, a solicitor and director who can be contacted by post or by e-mail to ybagas@kudoslegal.co.uk..
Raising Concerns with our Regulator
The Solicitors Regulation Authority (SRA) can help if you are concerned about us. You can find information about raising your concerns with the SRA at www.sra.org.uk in the ‘for the public’ section.
